Vivienne had to do 3 trips in one day for me due to medical reasons. She helped me out greatly and was on time each time. Even with one of them being short notice. Highly recommend.
I am very happy with the service the out the year.Big👍 up to Damien who has picked me up most Wednesday nights.Couldn’t ask for a friendlier driver.Happy Christmas and New Year to everyone at Eureka Taxis see u again on the 29 th January 2025 at 9.45 p.m
Excellent service and trip yet again, thank you Damien.
Response from the owner: Hi Rebekah, Thanks for your review, I have passed your review to Jeff (the driver)
Driver friendly , knew the location of my destination. I have only been in Ballarat a few days and he was helpful re my questions regarding various locations
Excellent. Jay, driver very pleasant & careful driver. Will & have only used Eureka taxis & always been good.
Vivian very prompt & got us to our destination in plenty of time
Very punctual and very friendly driver. Got me to my destination in a timely manner. Will catch this service again.
Ebony from Eureka Taxis ( Ballarat ) was extremely helpful with the trip.As it turned out Ebony was a little late with picking us up as a consequence Ebony made up for this by not charging us for our trip with, we were extremely grateful for not only Ebony’s ownership of the matter but to make up for it in the manner that she did was outstanding.Ebony, was extremely caring, much appreciated.We have caught a taxi 3 times now with Ebony & I cannot think of a driver I would want to book a taxi with other than Ebony.In this day and age Ebony is an extreme rarity.We hope that Eureka Taxi service realises how valuable an employee we see Ebony as customer.RegardsPaul Hamilton & Jay McMasters
Response from the owner: Afternoon Paul, I have passed this onto Ebony and she says with pleasure anytime. Thanks for traveling with Eureka Taxis
Extremely happy with Eureka Taxi Service. The friendly service is miles above others.
Great taxi service.Friendly, polite and efficient.Will use them regularly.
Prompt and efficient service, polite and helpful driver(Jeff). Recommend Eureka Taxis. Always a pleasure to use this service.
Response from the owner: Hi Gwyn, Thanks for your review i have passed it onto the drivers. Regards Matt
Taxi service in Ballarat is wonderful Damien was polite helpful and interesting to talk too have used your Maxi cabs with a friend who I come to stay with those drivers are great too especially when the client is in a wheel chair😊
Recently needed the maxi taxi to take my 102 year old father to a number of appointments. The driver Jeff arranged pick up and return trips around Dads needs. Everything went quite smoothly. Thankyou so much for making a difficult time easier for us.
Damien was great .On time and was very pleasant Appreciated him lifting our suitcases in boot.Will use Eureka again next trip.
Response from the owner: Afternoon Susan, I have passed this onto Damo and he says no problems anytime, anywhere!. Thanks for traveling with Eureka Taxis
The driver was a very respectful person and her time management was very excellent. She was also very generous about sharing information concerning taxi driver profession which is very rewarding and giving excellent customer service to passengers. Eureka Taxis Ballarat the best highly recommend 😊
Response from the owner: Hi, We are happy to hear our Drivers are being respectful and provide a pleasant trip to our customers. We believe our customers should have a pleasant and safe journey; each and every time. Look forward to you traveling with us again. – Regards Vivienne
Damien is a safe and friendly driver always a pleasure to travel with him feeling safe especially late at night he helps calm travellers
Response from the owner: Afternoon Samantha, I have passed this onto Damo and he says “no probelmo”. Thanks for traveling with Eureka Taxis
Excellent service very efficient,clean taxi.Very polite driver.
Sadly over charged after confirming price upon booking a taxi. Both collections from each location were 30 minutes past confirmed booking times however all sorted by a very understanding operations manager who took ownership of performance and applied a discount.
Response from the owner: Hi Jamie,Thanks for the chat on the phone right now. I apologize for your frustration. I will be addressing it internally with my staff to ensure that this does not happen again. As mentioned on the phone the wrong tariff was used by my staff when quoting / making your booking. You asked for 6 people which is a maxi tariff and the price that was quoted from my staff was for 4 passengers which is a totally different tariff. In relation to being late i can only apologise and hope that next time is a better experience. If you would like to reach out to us any further please send us an email using admin@etwv.com.au Thanks M.B
Arrived exactly on time, taxi was clean, driver was friendly and knew the town well. Highly recommend this service.
Vivienne to the rescue. Had to urgently return a car key, Vivienne arrived in 6 minutes and was off to return my key ontime. Thank you for the prompt, professional and trustworthy service 👍
Excellent service, a great service, phone charger’s not working,? taxi driver very helpful OK,Regards Kevin.
Awesome 👌
Awesome person driving. Great pick up and wait and drop off back to my home. Very nice taxi driver 👌.
The driver was on time and very friendly, will definitely book again, happy customer 😊
Friendly and reliable driver.
Jeff was amazing. Nothing was too much trouble for him.
Despite an early call and ride, the driver was very helpful and friendly.
You are my lifesavers
Absolutely superb, Ebonee is amazing, prompt, helpful and friendly, coulldn’t ask for better service 🙂 highly recommended to all.
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Beautiful woman drivers felt extremely safe and the taxi fair was great. Will only use these woman drivers highly recommend.
Good communication from the team, driver arrived on time, car was clean and the driver was friendly.
Felt like a personalised service for a pre booked trip.
Love the fe.aledrivers
Always great setvice
Great service, nice to talk to a human on the phone when booking rather than automated and driver was great
I didn’t get my drivers name but he was great! Picked me up from the station on Saturday morning, vehicle smelt beautiful, great conversation, he is a gentleman. I was lucky enough to get him again from my motel back to the station. Well done mate, thank you.Troy
Jeff picked me up in a mini bus. Jeff is usually is my driver. He’s courteous, and definately knows the streets of Ballarat. Eureka taxis Ballarat. The all Aussie taxi company!!! I feel safe with this cab service. Thankyou.
Wonderful chap
Excellent service. Friendly driver
Very friendly and helpful driver. Door to door delivery
Driver was very personable, taxi was spotless, great communication prior to pick up, perfect timing for pick up and return journey. Fabulous service.
Great timing and perfect driving!!!
Vivienne my taxi driver was great, I enjoyed my trip with her, a happy customer 😀
Always on time and great friendly people. Highly recommend as they are local business. 5 stars all the way.
Great efficient service.
