NDIS

Eureka Taxis Ballarat : Services - NDIS

We do the driving, but as a Eureka Taxis Ballarat passenger, or for anyone requiring extra care, you’re in safe hands with our professional drivers and modern vehicle fleet.
 
Every day, Eureka Taxis Ballarat assists passengers with disability get to and from their life commitments, safely and reliably with our modern vehicle fleet.

We have built trust within the community for the past two years, treating passengers with dignity and respect by assisting them to live out a normal and proactive life, which makes Eureka Taxis the perfect NDIS transport partner for your next trip for all NDIS participants.

As an NDIS transport provider for more than two years, we have a specialised team of experts ready to assist you with your transport needs and offering you the extra care you need.

We understand that having the ability to use safe and reliable transport is key to maintaining your independence so you can continue to live a fulfilling life.

This may mean travelling to work, school or study, or it might mean transport to appointments or social events, no matter what the occasion – Eureka Taxis Ballarat has you covered.

By choosing Eureka Taxis Ballarat, you can use your NDIS transport funding and take control of your travel. Our fleet of vehicles includes taxis and wheelchair accessible vehicles to get you to and from where you need to go in a vehicle suited to your individual needs.

Additionally, unlike others, our call centre is manned by real & local people all day – every day, 365 days a year.

Need More Information?

You will generally be able to access funding through the NDIS for transport support if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available.

For more information about the NDIS and transport funding click here

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our dedicated NDIS support team understands that having the ability to use safe and reliable transport is important in maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events.

To be able to book transport please call 1300 18 33 60 and provide your account number or mobile phone number. Alternatively you can book online at https://book.eurekataxis.com.au or via our smart phone apps.

To get started with a NDIS Account with Eureka Taxis please follow the following link

Yes!

Every one of our drivers are extensively trained to undertake work from any situation. Our NDIS co-coordinators leave very detailed instructions on all NDIS account(s) for driver(s) to see.

M40 / Multi Purpose Taxi Program (MPTP) cards can not be used in conjunction with NDIS funding as per section 9 of the MPTP Terms and conditions. Any driver using M40 / MPTP cards with any other government subsidized payments should be reported to CPV via email mptp@cpv.vic.gov.au 

How Eureka Taxis works within the NDIS

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@etwv.com.au

How Eureka Taxis works for NDIS Support Coordinators

After more than two years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators like yourself to understand mobility needs and budget constraints, helping participants to make choices around their individual transport needs.  

We work with you to prevent unnecessarily waste of funds and work towards fraud and unruly behaviours with participants.

Every NDIS participant is treated with dignity and respect on a first come, first served basis.

Why choose Eureka Taxis for your NDIS transport?

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@etwv.com.au

Eureka Taxis Ballarat
Excellent
4.8
Based on 365 reviews
review us on
Ebony from Eureka Taxis ( Ballarat ) was extremely helpful with the trip.I’m using crutches & Ebony helped with getting myself out of the taxi & did whatever she could to help myself out.The Best Driver I have run across!Paul Hamilton
Response from the owner: Afternoon Paul, I have passed this onto Ebony and she says with pleasure anytime. Thanks for traveling with Eureka Taxis
Damien was great .On time and was very pleasant Appreciated him lifting our suitcases in boot.Will use Eureka again next trip.
Response from the owner: Afternoon Susan, I have passed this onto Damo and he says no problems anytime, anywhere!. Thanks for traveling with Eureka Taxis
The driver was a very respectful person and her time management was very excellent. She was also very generous about sharing information concerning taxi driver profession which is very rewarding and giving excellent customer service to passengers. Eureka Taxis Ballarat the best highly recommend 😊
Response from the owner: Hi, We are happy to hear our Drivers are being respectful and provide a pleasant trip to our customers. We believe our customers should have a pleasant and safe journey; each and every time. Look forward to you traveling with us again. – Regards Vivienne
Damien is a safe and friendly driver always a pleasure to travel with him feeling safe especially late at night he helps calm travellers
Response from the owner: Afternoon Samantha, I have passed this onto Damo and he says “no probelmo”. Thanks for traveling with Eureka Taxis
Excellent service very efficient,clean taxi.Very polite driver.
Sadly over charged after confirming price upon booking a taxi. Both collections from each location were 30 minutes past confirmed booking times however all sorted by a very understanding operations manager who took ownership of performance and applied a discount.
Response from the owner: Hi Jamie,Thanks for the chat on the phone right now. I apologize for your frustration. I will be addressing it internally with my staff to ensure that this does not happen again. As mentioned on the phone the wrong tariff was used by my staff when quoting / making your booking. You asked for 6 people which is a maxi tariff and the price that was quoted from my staff was for 4 passengers which is a totally different tariff. In relation to being late i can only apologise and hope that next time is a better experience. If you would like to reach out to us any further please send us an email using admin@etwv.com.au Thanks M.B
Arrived exactly on time, taxi was clean, driver was friendly and knew the town well. Highly recommend this service.
Vivienne to the rescue. Had to urgently return a car key, Vivienne arrived in 6 minutes and was off to return my key ontime. Thank you for the prompt, professional and trustworthy service 👍
Excellent service, a great service, phone charger’s not working,? taxi driver very helpful OK,Regards Kevin.
Awesome 👌
Awesome person driving. Great pick up and wait and drop off back to my home. Very nice taxi driver 👌.
The driver was on time and very friendly, will definitely book again, happy customer 😊
Friendly and reliable driver.
Jeff was amazing. Nothing was too much trouble for him.
Despite an early call and ride, the driver was very helpful and friendly.
You are my lifesavers
Absolutely superb, Ebonee is amazing, prompt, helpful and friendly, coulldn’t ask for better service 🙂 highly recommended to all.
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Beautiful woman drivers felt extremely safe and the taxi fair was great. Will only use these woman drivers highly recommend.
Good communication from the team, driver arrived on time, car was clean and the driver was friendly.
Felt like a personalised service for a pre booked trip.
Prompt and efficient service, polite and helpful driver. Recommend Eureka Taxis
Response from the owner: Hi Gwyn, Thanks for your review i have passed it onto the drivers. Regards Matt
Love the fe.aledrivers
Always great setvice
Great service, nice to talk to a human on the phone when booking rather than automated and driver was great
I didn’t get my drivers name but he was great! Picked me up from the station on Saturday morning, vehicle smelt beautiful, great conversation, he is a gentleman. I was lucky enough to get him again from my motel back to the station. Well done mate, thank you.Troy
Jeff picked me up in a mini bus. Jeff is usually is my driver. He’s courteous, and definately knows the streets of Ballarat. Eureka taxis Ballarat. The all Aussie taxi company!!! I feel safe with this cab service. Thankyou.
Wonderful chap
Excellent service. Friendly driver
Very friendly and helpful driver. Door to door delivery
Driver was very personable, taxi was spotless, great communication prior to pick up, perfect timing for pick up and return journey. Fabulous service.
Great timing and perfect driving!!!
Vivienne my taxi driver was great, I enjoyed my trip with her, a happy customer 😀
Always on time and great friendly people. Highly recommend as they are local business. 5 stars all the way.
Great efficient service.
Prompt service and able to help in a time crunch . Excellent friendly driver Troy and dispatcher very helpful
Awesome taxi company….have already recommended them to friends..nothing is too much trouble
Response from the owner: Hi Greta,Thank you for your review, I am glad to hear you had a positive experience.with our driver(s). We would like to thank you for your support.Vivienne
There are taxis & taxis, but only one can be recommended by this 91 yer old handicapped female depending on assistance right into her selected venue, not a mere drop-off.Only safe drivers are employed, not show-offs, really unpleasant drivers I haveexperienced previously in other ‘services’.Each driver is courteous and a friendlyconversationilst.Obviously, I am a most appreciative frequent user.My name is Frances.
Always reliable and havefriendly drivers
Brilliant all round. Great journey..marvelous driver and the despatcher was wonderful too! Thankyou
Honestly the best company for service I’ve ever dealt with, The driver was so accommodating, had empathy and a great person. Thank you.
Response from the owner: Evening Jason, I have passed your comments through to the driver (Damien), Regards Matt
Super friendly driver that drove a nice clean cab. Chatted from pick up to drop off which I really enjoyed.
Thanks Troy you’re a legend!Great service!!!
Response from the owner: Hi Nathan, I have passed your review onto Troy, Regards Matt
js_loader